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Description
Quickly obtain valuable feedback in just minutes with the Net Promoter System combined with concise surveys, eliminating the need for complicated setups or integrations. Rather than burdening patients with lengthy and cumbersome questionnaires, we initiate the process by posing a Net Promoter Score question. Once patients respond, they have the opportunity to leave additional feedback and then proceed to a brief survey. After indicating how likely they are to recommend your services, each patient can share a quick comment regarding their experience. These insights are sent directly to your dashboard, offering perspectives that numerical data alone cannot reveal. Patients are then given the choice to participate in a short survey, which takes merely a minute or two to complete. This streamlined approach provides you with quantitative data across various patient interactions, enabling you to track performance over time and make informed improvements. By simplifying the feedback process, you not only enhance patient engagement but also gather insights that can drive your practice's success.
Description
Smartbis Cashback offers a flexible white-label loyalty solution for businesses of any size, allowing them to create branded cashback and points reward programs easily. Customers can collect rewards from purchases and redeem them through vouchers, store credit, or by sharing with their network, encouraging further engagement. The platform’s referral feature automatically provides bonuses for customer referrals, boosting word-of-mouth marketing. It supports sophisticated marketing automation, enabling precise user segmentation for personalized campaigns sent via WhatsApp, email, or SMS in a non-intrusive way. Smartbis Cashback works across multiple sales channels including Shopify, Wix, physical retail locations, franchises, and various POS systems, ensuring broad applicability. Gamification elements such as tiered membership clubs motivate customers to increase their participation. The system also automates voucher delivery post-purchase, driving repeat business. QR code-based surveys incentivize customer feedback, helping businesses improve their offerings while rewarding customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Tiendanube
No
Wix
No
Pricing Details
$30 per user per month
Free Trial
No
Free Version
No
Pricing Details
$19.90/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Loyalty Grades
Founded
2014
Country
United States
Website
www.loyaltygrades.com
Vendor Details
Company Name
Smartbis
Founded
2006
Country
Brazil
Website
smartbis.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes