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Description

Quickly obtain valuable feedback in just minutes with the Net Promoter System combined with concise surveys, eliminating the need for complicated setups or integrations. Rather than burdening patients with lengthy and cumbersome questionnaires, we initiate the process by posing a Net Promoter Score question. Once patients respond, they have the opportunity to leave additional feedback and then proceed to a brief survey. After indicating how likely they are to recommend your services, each patient can share a quick comment regarding their experience. These insights are sent directly to your dashboard, offering perspectives that numerical data alone cannot reveal. Patients are then given the choice to participate in a short survey, which takes merely a minute or two to complete. This streamlined approach provides you with quantitative data across various patient interactions, enabling you to track performance over time and make informed improvements. By simplifying the feedback process, you not only enhance patient engagement but also gather insights that can drive your practice's success.

Description

We are dedicated to enhancing health and wellness through a data-informed and predictive strategy, emphasizing a personal connection. Our approach involves attentive listening and thorough comprehension. With over thirty years of experience, SPH Analytics excels in executing dependable healthcare survey management and delivering top-tier analytic solutions. We possess the knowledge and skills necessary to oversee the complete survey administration process, enabling you to take decisive actions based on our sophisticated survey analytics. Utilizing advanced statistical techniques such as decision trees, bootstrapping, Bayesian methods, neural networks, and machine learning, SPH generates valuable analytics that provide health plans with crucial insights into their members' experiences. By connecting with patients and members in a tailored manner and leveraging the most effective communication channels for each individual, we effectively promote healthy behaviors and ensure that educational content resonates with them. Ultimately, our commitment to innovation and personalized engagement sets us apart in the healthcare analytics landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Loyalty Grades

Founded

2014

Country

United States

Website

www.loyaltygrades.com

Vendor Details

Company Name

SPH Analytics

Founded

1982

Country

United States

Website

www.sphanalytics.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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