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Description
Quickly obtain valuable feedback in just minutes with the Net Promoter System combined with concise surveys, eliminating the need for complicated setups or integrations. Rather than burdening patients with lengthy and cumbersome questionnaires, we initiate the process by posing a Net Promoter Score question. Once patients respond, they have the opportunity to leave additional feedback and then proceed to a brief survey. After indicating how likely they are to recommend your services, each patient can share a quick comment regarding their experience. These insights are sent directly to your dashboard, offering perspectives that numerical data alone cannot reveal. Patients are then given the choice to participate in a short survey, which takes merely a minute or two to complete. This streamlined approach provides you with quantitative data across various patient interactions, enabling you to track performance over time and make informed improvements. By simplifying the feedback process, you not only enhance patient engagement but also gather insights that can drive your practice's success.
Description
MyEcho offers robust and user-friendly survey software designed for gathering feedback from customers, employees, and partners, as well as for conducting various online surveys and forms. Whether you're looking for simple one-time surveys or more complex experience management solutions, MyEcho adapts to meet your specific goals and objectives. Each participant is sent an email with a unique link that directs them to the online survey, allowing you to personalize the message, subject line, and incorporate your logo. Similarly, an SMS can be sent to each respondent featuring a unique survey link, which can also be tailored to suit your preferences. Additionally, a brief survey link is available that can be accessed and completed multiple times; this link can be easily shared through your email, posted on your website, or included in a blog. You can also share a web link across popular social media platforms like Facebook, Twitter, and WhatsApp to maximize reach. The QR code functionality mirrors the web survey experience, enabling respondents to participate by simply scanning the code with their mobile devices. This QR code can be printed on various promotional materials such as pamphlets and posters, making it easy for your audience to engage with your survey. With such versatile options for distribution, MyEcho ensures that collecting feedback is both convenient and efficient for you and your respondents.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 per user per month
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Loyalty Grades
Founded
2014
Country
United States
Website
www.loyaltygrades.com
Vendor Details
Company Name
Lightstone Consumer
Country
South Africa
Website
www.my-echo.co.za
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No