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features
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support

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Description

Loyale, a cloud-based platform for customer loyalty, offers customizable reward schemes as well as automated marketing tools. The backoffice is simple to use, and a plug-and play app is available with all plans, even the free one. It can be integrated with your existing stacks, such as Shopify WooCommerce Lightspeed Mailchimp and more, to automate workflows. The software has advanced features like points, rewards and coupons. It also offers feedback forms, punch cards and VIP clients. Loyale is a marketing automation tool that allows businesses to run campaigns with high conversion rates and a great ROI. Segment customers by demographics or behavior. - Communicate to customers via push notifications, emails and posts. Schedule personalized automations that are triggered by a time or an action. - Create reports based on data in real-time to analyze and improve performance.

Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Shopify Yes 
Bazaarvoice No 
Bloomreach No 
Gorgias No 
HubSpot Marketing Hub No 
Klaviyo No 
LimeSpot No 
Loop Returns No 
MESA No 
Opinew No 
Oracle MICROS POS Yes 
Plobal Apps - Mobile Commerce App No 
REVIEWS.io No 
SMSBump No 
Skio No 
Tapcart No 
WooCommerce Yes 
Zendesk No 
dotdigital Engagement Cloud No 

Integrations

Mailchimp Yes 
Shopify Yes 
Bazaarvoice Yes 
Bloomreach Yes 
Gorgias Yes 
HubSpot Marketing Hub Yes 
Klaviyo Yes 
LimeSpot Yes 
Loop Returns Yes 
MESA Yes 
Opinew Yes 
Oracle MICROS POS No 
Plobal Apps - Mobile Commerce App Yes 
REVIEWS.io Yes 
SMSBump Yes 
Skio Yes 
Tapcart Yes 
WooCommerce No 
Zendesk Yes 
dotdigital Engagement Cloud Yes 

Pricing Details

$76
No credit card is required for the free plan and the 30-day free trial.
Free Trial Yes 
Free Version Yes 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Loyale

Founded

2018

Country

Malta

Website

loyale.io

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

NETGCS Reviews

NETGCS

Aqweeva

Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC