Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Loyal is a comprehensive digital healthcare platform designed to streamline and enhance the patient experience and provider interactions within health systems by consolidating essential care touchpoints, including the management of provider and location data, digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), customer relationship management (CRM), and reputation oversight, all accessible through a single, integrated interface. By leveraging natural language processing and AI-driven technologies, the platform simplifies the process for patients to find care, secure real-time appointment bookings across various channels, interact with conversational AI for assistance, and navigate their healthcare journey effectively. Additionally, it equips organizations with automated CRM strategies, extensive provider directories, tools for ratings and reviews, and detailed data insights, all of which are crucial for enhancing engagement, boosting conversions, and informing strategic decision-making. This holistic approach not only improves operational efficiency but also fosters a more connected and responsive healthcare environment for both patients and providers.
Description
Our innovative patient engagement platform empowers healthcare professionals, including providers, specialists, allied health workers, and community support staff, to deliver virtual care through various means such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, administering fundamental care like routine follow-ups and sharing lab results or prescriptions becomes a seamless process that eliminates the need for in-clinic visits, allowing these tasks to be efficiently managed between regular appointments. This approach not only reaches patients who may be hard to access due to geographical barriers or restrictions like COVID-19 physical distancing but also assists those residing in senior care facilities. By utilizing VirtualCare, clinicians can increase their patient load throughout the day, gain scheduling flexibility, and maximize the productivity of their office hours. Overall, the platform enhances the overall patient experience while streamlining the workflow for healthcare providers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Loyal
Founded
2015
Country
United States
Website
loyalhealth.com
Vendor Details
Company Name
Think Research
Founded
2006
Country
Canada
Website
www.thinkresearch.com/ca/products/virtualcare/
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Home Health Care
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Employee Tracking
No
Medication Database
No
Patient Intake
No
Scheduling
No
Time / Task Reporting
No
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No