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Description
Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.
Description
NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BrightSide
No
MasterYield
Yes
Navis Rezforce
No
WebRezPro
No
Integrations
BrightSide
Yes
MasterYield
No
Navis Rezforce
Yes
WebRezPro
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LoungeUp
Founded
2011
Country
France
Website
www.loungeup.com/en/
Vendor Details
Company Name
NAVIS
Founded
1987
Country
United States
Website
naviscrm.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
No
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
No
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
No
Mobile Optimized Emails
No
Reporting/Analytics
No
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
No
Group Reservations
Yes
Guest Management
Yes
Payment Processing
No
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
No
