Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Enhance user onboarding through self-service product tours, promote product usage with timely announcements, and provide helpful hints—all without needing to write any code. With Lou's intuitive, no-code Builder, even non-technical users can effortlessly build, preview, and deploy stunning in-product experiences tailored to their platforms. The Lou builder enables you to design experiences directly on your interface, offering a variety of use-case-specific templates that feel custom-made. You can either select from our pre-designed templates or craft your own unique themes while designing on the fly. This tool simplifies the process of creating visually appealing in-product experiences, allowing you to incorporate images, videos, and GIFs to enrich the learning journey. At Lou, we genuinely stand by our promise of being code-free, as even our more advanced features require no coding knowledge. Ultimately, Lou provides the most straightforward approach to crafting engaging in-product experiences that resonate with users. By eliminating the complexity of coding, Lou empowers everyone to enhance user engagement with ease.
Description
inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.
API Access
Has API
No
API Access
Has API
No
Integrations
Mixpanel
Yes
Blotout
No
CanopyDeploy
No
Common Room
No
Easyflow
No
Findjoo
No
Freshdesk
No
Gainsight
No
Google Analytics
Yes
HelpHub
No
Integrations
Mixpanel
Yes
Blotout
Yes
CanopyDeploy
Yes
Common Room
Yes
Easyflow
Yes
Findjoo
Yes
Freshdesk
Yes
Gainsight
Yes
Google Analytics
No
HelpHub
Yes
Pricing Details
$79 per month
Billed annually
Free Trial
No
Free Version
Yes
Pricing Details
$900 per month
Free trial available
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lou
Founded
2018
Country
United States
Website
www.louassist.com
Vendor Details
Company Name
inSided
Founded
2010
Country
Netherlands
Website
www.insided.com
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
No
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
No
User Journeys
No
User Research
No
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
Yes
Website Management
Yes
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
Customer Success
Account Alerts
No
Account Management
No
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes