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features
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support

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Description

Successful brands thrive on the loyalty of their customers. Lootly facilitates the cultivation of meaningful relationships by incentivizing customers for their engagement with your store. Motivate your audience and reward them for their interactions, leading to increased repeat purchases while providing exclusive benefits for your most loyal patrons. Transform your customers into brand advocates who actively share their positive experiences with friends and family, amplifying your store's reach. Gain insights into customer interactions with your loyalty program and easily implement modifications with just a few clicks. Lootly streamlines the process of delivering an exceptional and visually appealing experience for your customers effortlessly. You can customize every element of your program, from emails to on-site displays, ensuring there are no boundaries to your creativity. With a multitude of options for earning and spending points, you can create engaging opportunities for customer involvement with your store. Additionally, integrate with your preferred applications to customize Lootly further, aligning it perfectly with your brand's objectives and enhancing overall customer satisfaction.

Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 
Shopify Yes 
Shopify Plus Yes 
ActiveCampaign Yes 
Bazaarvoice No 
Fresh Relevance No 
Gorgias No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Loop Returns No 
Loox No 
LoudCrowd No 
Okendo No 
SMSBump No 
Shopney No 
Stamped No 
TargetBay Yes 
Weglot No 
WooCommerce Yes 
dotdigital Engagement Cloud No 

Integrations

Klaviyo Yes 
Shopify Yes 
Shopify Plus Yes 
ActiveCampaign No 
Bazaarvoice Yes 
Fresh Relevance Yes 
Gorgias Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Loop Returns Yes 
Loox Yes 
LoudCrowd Yes 
Okendo Yes 
SMSBump Yes 
Shopney Yes 
Stamped Yes 
TargetBay No 
Weglot Yes 
WooCommerce No 
dotdigital Engagement Cloud Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lootly

Founded

2019

Country

United States

Website

lootly.io

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives