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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Acquire genuine consumer insights throughout the creative process in just a matter of hours, impressing stakeholders with unique work that resonates with the audience. Loops provides swift audience feedback, delivering results in hours instead of weeks, allowing you to test various concepts at the same time and rapidly make adjustments—vital for maintaining a competitive edge in the content-saturated environment of 2025. This quick feedback loop ensures that your creative efforts align closely with audience preferences, enhancing overall impact and effectiveness.

Description

Gather and evaluate customer insights through online surveys measuring CSAT, CES, and NPS. Marcom Robot's customer feedback software simplifies the process of understanding customer sentiment, quantifying loyalty, and uncovering genuine opinions about your products, services, or team interactions. Not all customer feedback solutions are created equal, as Marcom Robot offers essential features, an enjoyable user experience, and budget-friendly pricing options. Additionally, Marcom Robot allows you to utilize both single-question and multi-question surveys for comprehensive feedback collection. This all-encompassing feedback tool enables you to design, initiate, analyze, and respond to customer feedback efficiently. You can create and deploy one-click surveys in just minutes, employing engaging formats like smiley faces, thumbs up/down, star ratings, and more. With our intuitive survey builder, you can develop multi-question surveys that include single-choice, multiple-choice, yes/no, radio buttons, and various other question types. Plus, you have access to ready-made templates for CSAT, CES, and NPS surveys to streamline the feedback process even further. Discover how easy it is to enhance your customer engagement and satisfaction using Marcom Robot's innovative features.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign No 
Adobe Marketo Engage No 
Figma Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Zapier No 

Integrations

ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Figma No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Zapier Yes 

Pricing Details

$1820/month
Free Trial No 
Free Version No 

Pricing Details

$16 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ThinkSprint

Founded

2016

Country

United Kingdom

Website

www.useloops.com

Vendor Details

Company Name

Marcom Robot

Country

United States

Website

www.marcomrobot.com/customer-feedback-tool

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

NPS

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