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Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
Description
Trakn is a business intelligence and analytics platform built specifically for the hospitality industry. It brings together key operational, financial, and performance data from multiple systems into one AI-powered dashboard. The platform enables restaurants, hotels, and hospitality groups to track sales trends, labor costs, inventory performance, gross profit, guest behavior, and overall profitability in real time. With over 150 pre-built hospitality metrics and visualizations, businesses can quickly access actionable insights without needing to build custom dashboards from scratch. Trakn supports mobile access, automated report scheduling, push notifications, and customizable role-based dashboards for different stakeholders. Its AI-powered assistant allows users to ask business questions in natural language and receive insights, recommendations, and performance analysis. The platform also provides forecasting capabilities that help businesses anticipate future financial outcomes and operational trends. Through integrations with more than 30 hospitality applications, Trakn centralizes data and eliminates information silos. Trakn helps hospitality businesses improve decision-making, identify growth opportunities, reduce costs, and optimize performance across their operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agoda
Yes
Amadeus Central Reservations System (CRS)
Yes
Booking.com
Yes
ClickUp
No
Clock PMS+
Yes
Elina
Yes
Expedia
Yes
Facebook
Yes
Fork
Yes
Google
Yes
Integrations
Agoda
No
Amadeus Central Reservations System (CRS)
No
Booking.com
No
ClickUp
Yes
Clock PMS+
No
Elina
No
Expedia
No
Facebook
No
Fork
No
Google
No
Pricing Details
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial
Yes
Free Version
No
Pricing Details
Contact for Price
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Vendor Details
Company Name
Wenodo
Founded
2020
Country
United Kingdom
Website
www.wenodo.com/trakn
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
No
KPIs
No
OLAP
No
Private Dashboards
No
Public Dashboards
No
Scorecards
No
Themes
No
Visual Analytics
No
Widgets
No
