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Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
Description
Engaged employees contribute to happier guests, and our cashless tipping application is a vital element of a comprehensive set of hospitality workforce solutions aimed at attracting, empowering, and retaining exceptional talent. These tools are specifically crafted to enhance your team's efficiency while fostering a culture of loyalty and commitment. With integrated referral programs and appealing rewards for team members, you can effectively recruit and maintain outstanding employees. Provide your staff with robust, user-friendly tools that enable them to accomplish more in a shorter timeframe. By utilizing these resources, you demonstrate your investment in their wellbeing and align with their aspirations, all while allowing for a swift launch without the hassle of intricate setup processes. Our offerings are driven by innovation and collaboration, featuring built-in financial tools and sophisticated analytics, as well as continuous support from industry professionals. We leverage real guest tipping data to analyze tipping trends, underscoring our understanding that motivated employees lead to satisfied guests. In essence, our suite of hospitality workforce solutions, which includes a seamless cashless tipping experience for guests, is meticulously designed to ensure the retention of top-tier talent while enhancing overall operational success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agoda
Yes
Amadeus Central Reservations System (CRS)
Yes
AnyChart
No
Booking.com
Yes
Clock PMS+
Yes
Elina
Yes
Expedia
Yes
Facebook
Yes
Fork
Yes
Google
Yes
Integrations
Agoda
No
Amadeus Central Reservations System (CRS)
No
AnyChart
Yes
Booking.com
No
Clock PMS+
No
Elina
No
Expedia
No
Facebook
No
Fork
No
Google
No
Pricing Details
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Vendor Details
Company Name
Shiny
Website
www.stayshiny.co
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
