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Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
Description
ProfitSword delivers advanced business intelligence solutions tailored for hotels, management firms, and ownership groups, facilitating rapid, data-informed decision-making while reducing the need for manual tasks. By automating the data collection process, users can obtain a consolidated perspective on portfolio performance in real-time, enhancing both visibility and operational efficiency. The platform minimizes the necessity for manual data entry and analysis by integrating all systems across the property into one cohesive interface. As a pioneer in hospitality business intelligence, ProfitSword is set to roll out improved user experiences and security enhancements, in addition to refining document management and workflows specifically designed for night auditors. Real estate development and asset management companies within the hospitality sector capitalize on their partnership with ProfitSword, gaining effortless access to real-time business analytics that empower prompt and well-informed decision-making, ultimately fostering sustainable growth for the organization. This innovative approach not only streamlines operations but also positions clients to respond swiftly to market changes and opportunities.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agoda
Yes
Aldelo Express POS
No
Amadeus Central Reservations System (CRS)
Yes
Booking.com
Yes
Clock PMS+
Yes
Elina
Yes
Event Temple
No
Expedia
Yes
Facebook
Yes
Fork
Yes
Integrations
Agoda
No
Aldelo Express POS
Yes
Amadeus Central Reservations System (CRS)
No
Booking.com
No
Clock PMS+
No
Elina
No
Event Temple
Yes
Expedia
No
Facebook
No
Fork
No
Pricing Details
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Vendor Details
Company Name
Actabl
Founded
2022
Country
United States
Website
actabl.com/profitsword/
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
