Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Loop8 is a next-generation personal privacy and security platform designed to eliminate the risks associated with traditional passwords. Instead of relying on credentials that can be stolen, it uses biometric verification—Face ID or fingerprint scanning—to grant access to your accounts and data. Its unified security ecosystem includes passwordless authentication, 2FA replacement via the Authenticator (Auth), breach monitoring through Privacy-M8, and cookie removal with Clean-SL8 for private browsing. The MySafe vault ensures that important files remain secured locally on your devices, while Tru8 Recovery empowers you to select trusted contacts for fast, secure account recovery. Loop8’s zero-knowledge architecture ensures that your data is never stored on its servers, giving you full ownership of your privacy. With cross-device syncing, browser integration, and support for major operating systems, Loop8 delivers convenience without compromising security. One subscription protects up to eight people, making it ideal for families and small teams. The result is a seamless, proactive, and user-friendly approach to online security.
Description
Running a contact center presents numerous challenges and can incur significant costs, making it difficult to consistently achieve high levels of customer satisfaction, especially when customers must answer complex questions for verification. Imagine having a solution that not only enhances security but also cuts operational expenses and elevates the customer experience—this is the promise of Omni Authentication, a voice biometrics system. A primary hurdle for contact centers is enhancing the Customer Experience, as customers often feel exasperated when asked to recall PINs, passwords, or account numbers, while agents waste valuable time on security inquiries. With Omni Authentication, these complications are resolved by utilizing the unique voiceprint of the customer to authenticate their identity effortlessly and securely. This innovation leads to increased efficiency in contact centers and a more satisfying experience for customers, eliminating the need for callers to remember their account information or passwords. By streamlining the verification process, Omni Authentication not only saves time but also fosters a more positive relationship between customers and agents.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Loop8
Country
United States
Website
l8p8.com/loop8/
Vendor Details
Company Name
Genesys
Founded
1990
Country
United States
Website
appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764
Product Features
Computer Security
Anti Spam
No
Antivirus
No
Audit Trail
No
Compliance Management
No
Database Security Audit
No
File Access Control
No
Financial Data Protection
No
Maintenance Scheduling
No
Real Time Monitoring
No
Security Event Log
No
Virus Definition Update
No
Vulnerability Protection
No