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Description
Establish real-world tasks to evaluate how well your product aligns with genuine customer needs. Create your unique tasks and inquiries, emphasizing the aspects that are critical to your goals. Whether you choose to gather feedback from hundreds of users or just a select few is entirely up to you. By capturing video and audio of user interactions, you can gain valuable insights into their actual experiences with your product. Loop11 facilitates both moderated and unmoderated user testing to help you grasp your customers' experiences across various settings. It simplifies testing across multiple devices, enabling you to gain a comprehensive understanding of user interactions. With Loop11, the emphasis is placed on your research efforts instead of the logistical details of the study. You can evaluate prototypes, live websites, and even competitor offerings without needing to modify your product's code. This approach allows you to create enhanced user experiences and make better-informed decisions by prioritizing customer feedback in your business strategy. Ultimately, focusing on the user experience will lead to more successful outcomes for your product.
Description
Our services for customer feedback, task testing, and conversion optimization provide an excellent opportunity to gain insights into your customers' perceptions of your website while facilitating enhancements. By observing real individuals from your target demographic, you can identify areas where they might have lingering questions, face obstacles, or begin to feel a lack of trust. You can also trial a new feature, product, or marketing strategy with a select group of potential customers, allowing you to make necessary adjustments before launching it to your broader audience. Additionally, monitoring user behavior and documenting any unexpected interactions or challenges can help you rectify issues before they affect your customers. We present a variety of user testing services aimed at refining your user experience and increasing the likelihood of converting prospects into loyal customers. Furthermore, employing real users to capture their screen activity as they verbalize their thoughts during the process can provide invaluable insights on how to drive improvements effectively. Ultimately, this approach not only enhances user satisfaction but also fosters long-term customer loyalty.
API Access
Has API
API Access
Has API
Integrations
CleverX
InVision
TestingTime
Pricing Details
$179 per month
Free Trial
Free Version
Pricing Details
$29 per review
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Loop11
Country
Australia
Website
www.loop11.com
Vendor Details
Company Name
UserInput.io
Founded
2016
Website
www.userinput.io
Product Features
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Product Features
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription