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support

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Description

Automate returns Automate returns and get your team's time back. Shopify brands can automate the entire return process with Loop. This includes exchanges. A return does not have to be a refund. Make it easy for your customer to return the wrong product. Loop offers four ways to return products: exchange, shop online, store credit, refund, and shop now. Imagine a customer needing to email you or complete paperwork to make a purchase. Why would they have to do it again? We have a better way. There are many other things for your team to worry about than returns. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow.

Description

Vin OMS is a powerful order, inventory, and returns management system built for the complexities of modern omnichannel retail. The platform consolidates all inventory into a single pool accessible to every sales channel, enabling smarter allocation and fulfillment decisions. Its intelligent routing engine dynamically updates stock across marketplaces, websites, and stores, preventing overselling and understocking. Integrated returns workflows handle every scenario, from non-delivered parcels to exchanges, ensuring customers get replacements or refunds quickly. With over 100 integrations to logistics and shipping partners, operations teams can generate AWB numbers, labels, and tracking without switching systems. Multi-warehouse logic identifies the optimal fulfillment point for each order to reduce shipping costs and delivery times. Store fulfillment capabilities allow physical retail outlets to process online orders seamlessly. By combining automation, visibility, and integration, Vin OMS helps brands deliver a superior post-purchase experience while boosting operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Arka Yes 
Attentive Yes 
Canopy Yes 
Flipkart No 
JD.com No 
Kimonix Yes 
Lazada No 
Logiwa IO Yes 
NetSuite Yes 
OmniPanel Yes 
RLM Apparel Software Yes 
Ryder E-commerce by Whiplash Yes 
ShipMonk Yes 
Shipfusion Yes 
Shiprocket No 
Shipsy No 
Two Boxes Yes 
eBay No 
eShopaid No 
iDrive Logistics Yes 

Integrations

Arka No 
Attentive No 
Canopy No 
Flipkart Yes 
JD.com Yes 
Kimonix No 
Lazada Yes 
Logiwa IO No 
NetSuite No 
OmniPanel No 
RLM Apparel Software No 
Ryder E-commerce by Whiplash No 
ShipMonk No 
Shipfusion No 
Shiprocket Yes 
Shipsy Yes 
Two Boxes No 
eBay Yes 
eShopaid Yes 
iDrive Logistics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₹3/order
Pricing is on contract plus consumption basis.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Loop Returns

Founded

2017

Country

United States

Website

loopreturns.com

Vendor Details

Company Name

Vinculum Group

Founded

2007

Country

India

Website

www.vinculumgroup.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience No 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Product Features

Catalog Management

Catalog Creation Yes 
Content Library Yes 
Content Management Yes 
Cross Selling Functionality Yes 
Custom Product Attributes Yes 
Customizable Catalogs Yes 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search No 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

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