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Average Ratings 0 Ratings

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features
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support

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Description

Automate returns Automate returns and get your team's time back. Shopify brands can automate the entire return process with Loop. This includes exchanges. A return does not have to be a refund. Make it easy for your customer to return the wrong product. Loop offers four ways to return products: exchange, shop online, store credit, refund, and shop now. Imagine a customer needing to email you or complete paperwork to make a purchase. Why would they have to do it again? We have a better way. There are many other things for your team to worry about than returns. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow.

Description

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Shopify Plus Yes 
Arka Yes 
Assembled Yes 
Attentive Yes 
Blotout Yes 
Bubblehouse Yes 
Canopy Yes 
Kimonix Yes 
Logiwa IO Yes 
LoyaltyLion Yes 
MESA Yes 
ReturnPro Yes 
Rise.ai Yes 
Ryder E-commerce by Whiplash Yes 
ShipBob Yes 
Two Boxes Yes 
VL OMNI Yes 
iDrive Logistics Yes 

Integrations

Shopify Yes 
Shopify Plus Yes 
Arka No 
Assembled No 
Attentive No 
Blotout No 
Bubblehouse No 
Canopy No 
Kimonix No 
Logiwa IO No 
LoyaltyLion No 
MESA No 
ReturnPro No 
Rise.ai No 
Ryder E-commerce by Whiplash No 
ShipBob No 
Two Boxes No 
VL OMNI No 
iDrive Logistics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Loop Returns

Founded

2017

Country

United States

Website

loopreturns.com

Vendor Details

Company Name

SupplyAI

Founded

2014

Country

United States

Website

www.supply.ai/aspen

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience No 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Alternatives

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