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Description
LoomiDesk is a cloud-based service business management platform built to help repair shops, service centers, and field service companies streamline their daily operations and improve customer management. The platform provides tools for creating job cards, managing repairs, tracking service progress, generating invoices, and maintaining customer service histories from one centralized dashboard. Businesses can automate customer communication through WhatsApp notifications that send real-time updates regarding job status changes and service progress. LoomiDesk supports GST-compliant invoicing with automated PDF generation that includes CGST, SGST, and IGST tax breakdowns for professional billing. The platform also offers thermal receipt printing for fast customer handoffs at physical service counters. Team management features allow business owners to add technicians, assign specific roles, and control employee access permissions based on operational responsibilities. Businesses can search complete job histories using customer names, phone numbers, dates, or service statuses while maintaining a detailed audit trail for every repair or service request. LoomiDesk is designed for a wide range of service industries including mobile repair, laptop servicing, AC maintenance, vehicle repair, medical equipment servicing, CCTV support, water purifier servicing, and solar maintenance operations. Multi-branch support allows growing businesses and franchise operators to standardize workflows and branding across multiple locations. The platform also includes analytics and reporting tools that help businesses monitor revenue, technician productivity, and job performance trends.
Description
SpudgerHQ is a cloud-based software solution tailored for independent phone repair businesses. It integrates various functionalities, including customer and device management, repair intake and monitoring, point-of-sale transactions, inventory control, purchasing, customer orders, and comprehensive reporting features.
Team members can log IMEI or serial numbers, assess device conditions alongside reported problems, add necessary parts or services, designate technicians, and oversee jobs throughout the repair process, including quality assurance, payment processing, and customer pickup. Digital repair agreements facilitate customer review and signatures, ensuring that notes and job statuses are consistently updated.
Additionally, the software provides essential tools for inventory management, including receiving stock, conducting stocktakes, managing reserved stock for customer orders, generating receipts, analyzing sales reports, and performing end-of-day closeouts. Designed to accommodate both individual shop owners and repair teams, the Solo and Team plans offer features like staff accounts, role assignments, and technician management, catering to varied business needs. This user-friendly, browser-based platform is optimized for desktops, tablets, and smartphones, and it also offers a 14-day free trial, allowing potential users to explore its capabilities before making a commitment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$4/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LoomiDesk
Founded
2026
Country
India
Website
www.loomidesk.in
Vendor Details
Company Name
SpudgerHQ
Founded
2026
Country
Vietnam
Website
spudgerhq.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
