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Description
LoomiDesk is a cloud-based service business management platform built to help repair shops, service centers, and field service companies streamline their daily operations and improve customer management. The platform provides tools for creating job cards, managing repairs, tracking service progress, generating invoices, and maintaining customer service histories from one centralized dashboard. Businesses can automate customer communication through WhatsApp notifications that send real-time updates regarding job status changes and service progress. LoomiDesk supports GST-compliant invoicing with automated PDF generation that includes CGST, SGST, and IGST tax breakdowns for professional billing. The platform also offers thermal receipt printing for fast customer handoffs at physical service counters. Team management features allow business owners to add technicians, assign specific roles, and control employee access permissions based on operational responsibilities. Businesses can search complete job histories using customer names, phone numbers, dates, or service statuses while maintaining a detailed audit trail for every repair or service request. LoomiDesk is designed for a wide range of service industries including mobile repair, laptop servicing, AC maintenance, vehicle repair, medical equipment servicing, CCTV support, water purifier servicing, and solar maintenance operations. Multi-branch support allows growing businesses and franchise operators to standardize workflows and branding across multiple locations. The platform also includes analytics and reporting tools that help businesses monitor revenue, technician productivity, and job performance trends.
Description
Many repair facilities utilize two separate systems, one dedicated to the register and another for managing tickets. Spekco, however, offers a unified solution that focuses on automating ticket workflows and providing a fully integrated point of sale experience. The system operates seamlessly, allowing users to select a repair template that automatically populates the ticket with necessary parts, labor, and checklists. As the status of the repair changes, customers receive automatic updates at every stage, from drop-off to the point when their item is ready for collection, without any manual message typing involved. Each plan includes all notifications, ensuring customers are well-informed throughout the process. Clients can track their repairs, approve estimates, and make payments through an online portal. Designed specifically for independent repair shops, Spekco caters to a wide range of industries, including phones and computers, bicycles and e-bikes, small engines, appliances, jewelry and watches, as well as musical instruments. Subscription plans start at just $29.99 per month for a single location, while the Pro plan, available for $59.99, supports up to five locations and 25 staff members, along with additional features like an online shop, QuickBooks Online synchronization, text messaging, and appointment scheduling. All subscriptions come with a risk-free 30-day trial that requires no credit card upon sign-up, making it easy for shops to test the service. This innovative approach not only streamlines operations but also enhances customer satisfaction, ultimately leading to improved business performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$4/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$29.99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LoomiDesk
Founded
2026
Country
India
Website
www.loomidesk.in
Vendor Details
Company Name
440 Technologies
Founded
2026
Country
United States
Website
spekco.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
