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Description
Engage with your users to understand how they interact with your application or website. Conduct interviews with participants from various locations around the globe, allowing your team to observe and document insights with precise timestamps for better analysis. Alternatively, invite users to complete tasks independently by sending them a test link, which will result in a variety of recorded sessions delivered straight to your inbox. This method of remote user research is applicable for both mobile and desktop platforms, eliminating the need for any physical connections. You can pose questions, receive genuine feedback, and enable participants to share their screens from any corner of the world. Test any kind of website, application, or prototype effortlessly. Each research project is equipped with a distinct LiveShare invite link that can be distributed to numerous participants, allowing for expansive outreach. Take your research efforts beyond traditional settings by capturing the face, screen, and voice interactions of individuals, no matter where they are located, thereby broadening the scope of your findings. This approach not only enhances user engagement but also fosters a deeper understanding of user behavior across diverse environments.
Description
Enable your teams to make data-driven decisions by gathering authentic insights from actual users. Engage with your audience on a personal level through one-on-one conversations, eliminating the need for recruitment hassles. Effective communication is crucial; evaluate how well your messaging connects with your target market. Distinguish your product from competitors by assessing user experiences and preferences. With advanced segmentation, you can choose participants and experts who perfectly fit your ideal customer profile. Start the recruitment process in under 24 hours, allowing you to quickly gather essential insights. Collaborate effortlessly, create impactful highlights, and keep all collected data organized in one centralized location. By directly engaging with participants, you can genuinely understand their needs and preferences. Regardless of your role—be it a marketer, content creator, or customer service professional—you’ll uncover valuable information about the desires and behaviors of your audience and customers. This knowledge can significantly influence your product development and marketing strategies.
API Access
Has API
API Access
Has API
Integrations
CleverX
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lookback
Founded
2013
Country
United States
Website
lookback.io
Vendor Details
Company Name
UserStudy
Website
www.userstudy.co
Product Features
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research