Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.

Description

Wash Metrix is an advanced software solution designed for car wash operations that streamlines membership management, automates billing processes, and tracks service usage, all aimed at ensuring consistent revenue and minimizing administrative tasks. This platform allows operators to tailor an unlimited number of membership plans, manage automated billing along with recovery for failed payments, and transform one-time customers into repeat patrons by offering incentives, upselling opportunities, and targeted marketing initiatives. Additionally, it seamlessly connects with existing point-of-sale systems while incorporating CRM features that leverage customer data to enhance personalized marketing efforts, facilitate better communication through automated alerts, and identify chances for upselling. With real-time analytics and reporting, operators gain insights into revenue streams, customer engagement trends, location effectiveness, and potential operational challenges. Moreover, the mobile accessibility feature enables members to easily sign up, schedule appointments, monitor their service usage, receive timely notifications, and oversee their accounts from anywhere. This comprehensive approach not only boosts operational efficiency but also fosters long-term customer loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JSON Yes 
PHP Yes 

Integrations

JSON No 
PHP No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lone Star BillPro

Country

United States

Website

www.lonestarbillpro.com

Vendor Details

Company Name

WashMetrix

Founded

2022

Country

United States

Website

washmetrix.com/car-wash-software/

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Alternatives

FundView Utility Billing Reviews

FundView Utility Billing

Fund Accounting Solution Technologies

Alternatives

Tap & Wash Reviews

Tap & Wash

MONEXgroup
CUBIC Reviews

CUBIC

FREY Municipal Software
Orbit CMB Reviews

Orbit CMB

Central Service Association