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features
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support

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Description

Logicbroker's multi-vendor commerce platform for modern dropship and marketplace solutions empowers organizations to take control of their customer experience.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Avalara Yes 
BigCommerce Yes 
FenixCommerce Yes 
Flowspace Yes 
Forter Yes 
GeekSeller Yes 
Kibo eCommerce Yes 
Logiwa IO Yes 
Magento Yes 
NetSuite Yes 
Salesforce Yes 
ShipBob Yes 
ShipCalm Yes 
ShipStation Yes 
SkuVault Yes 
Vertex Yes 
Zapier Yes 

Integrations

Adobe Marketo Engage No 
Avalara No 
BigCommerce No 
FenixCommerce No 
Flowspace No 
Forter No 
GeekSeller No 
Kibo eCommerce No 
Logiwa IO No 
Magento No 
NetSuite No 
Salesforce No 
ShipBob No 
ShipCalm No 
ShipStation No 
SkuVault No 
Vertex No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Logicbroker

Founded

2010

Country

United States

Website

www.logicbroker.com

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Dropshipping

Analytics / Reporting Yes 
Customer Service Management Yes 
Order Management No 
Price Optimization No 
Product Information Management (PIM) No 
Shipment Tracking No 
Sourcing Management No 
Supplier Management No 
eCommerce Integration Yes 

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Alternatives

Alternatives