Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer comprehensive training and certification initiatives while also providing support for lead management and marketing campaigns. Our goal is to generate new revenue streams, enhance customer loyalty, and promote collaboration among various stakeholders. Established in 2003, LogicBay initially focused on delivering training services across manufacturing, financial services, and higher education sectors, and in 2005, we introduced the LogicBay learning management system (LMS) and partner relationship management (PRM) specifically tailored for manufacturers. Since then, we have continually enhanced the capabilities of our PRM and LMS to adapt to the evolving demands of the manufacturing sector, currently serving over 225,000 users across more than 180 companies. Our latest innovation, the digital ecosystem known as FUSE, represents a significant advancement in distribution management for the modern era. FUSE is designed to create opportunities for every participant in the manufacturing realm to connect, learn, and expand their horizons. The technology-driven solutions provided by LogicBay aim to empower manufacturing businesses to engage, educate, and boost their sales effectively. Through our commitment to innovation and collaboration, we strive to support the growth and success of the manufacturing industry as a whole.
Description
Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.
API Access
Has API
No
API Access
Has API
No
Integrations
Anders Pink
No
Watershed
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LogicBay
Founded
2003
Country
United States
Website
www.logicbay.com
Vendor Details
Company Name
Digita
Website
www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
Yes
Incentive Management
Yes
Inventory Control
No
Lead Management
Yes
Opportunity Management
Yes
Order Management
No
Partner Management
Yes
Product Management
No
Reseller Management
Yes
Channel Marketing
Campaign Management
No
Channel Analytics
No
Content Management & Sharing
No
Incentive Management
No
Inventory Control
No
Lead Management
No
Multiple Channel Configurations
No
Order Management
No
Partner Management
No
Pipeline Management
No
Social Promotion
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No