Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Managing properties should be a seamless process. Whether it's handling new bookings, generating reports, monitoring guest information, or keeping track of housekeeping and maintenance duties, the software you choose ought to streamline operations and enhance the guest experience above all else. This is the inspiration behind Lodgical Solution®. Crafted by industry veterans who are deeply invested in hospitality, we aimed to develop a solution that not only fulfills our business requirements but also simplifies the task of creating memorable guest experiences. As hoteliers ourselves, we recognize your essential needs and the critical data you require at a moment’s notice, and we've designed our software with that in mind. This approach allows you to dedicate your attention to your guests, ensuring they receive the finest experience possible. With Lodgical Solution, you can customize stays to meet individual guest preferences, and since it's accessible on any device, it provides robust capabilities for managing your operations and data efficiently. Additionally, our commitment to innovation means that we're continually enhancing our software to better serve your evolving needs.
Description
Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Shogo
No
Wave RMS
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bay Lakes Information Systems
Founded
1984
Country
United States
Website
baylakesis.com
Vendor Details
Company Name
SHR, Sceptre Hospitality Resources
Founded
1987
Country
United States
Website
shr.global/maverick-customer-relationship-management/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes