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Average Ratings 140 Ratings

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support

Description

Enhance your online presence, strengthen your brand reputation, and efficiently oversee your social media activities across various locations with Locl's user-friendly platform. This comprehensive tool consolidates the management of Google Business Profiles, directories, reputation oversight, local SEO, performance analytics, and much more, all aimed at optimizing workflows and boosting revenue. With a single dashboard, you can effortlessly maintain and modify your business listings on over 50 leading directories, ensuring that your business information remains accurate and uniform, which significantly improves local search visibility and helps potential customers discover you with ease. Stay on top of customer feedback by monitoring reviews in real-time across multiple channels. Our suite of tools safeguards your brand's reputation by facilitating effective review management, encouraging positive reviews, and enhancing customer satisfaction with tailored responses. Additionally, secure your Google My Business profile with a profile lock feature, which helps prevent unauthorized alterations to your business information. This meticulous approach to managing your online presence not only protects your brand but also fosters a trusting relationship with your clientele.

Description

SalesCaptain is a customer experience management (CXM) platform enhanced by AI, aimed at assisting local businesses in attracting, engaging, and enhancing their customer relationships through a cohesive communication and marketing hub. It integrates various messaging channels, including texts, phone calls, social media, web chat, and payment processing, into a single, easy-to-use dashboard, supported by AI-driven communication and follow-up processes. The platform boasts features such as automated review collection, smart filtering and posting of positive feedback, business listing optimization, and personalized marketing campaigns through text and email. Additionally, it includes a multi-channel web chat system powered by Buk AI, as well as built-in telephony solutions that offer AI call reception, whisper coaching, transcription, and call tracking capabilities. Furthermore, SalesCaptain provides a customer management tool to streamline customer data and interactions, along with tools for referrals, collecting feedback, gaining competitive insights, and SmartPages designed to enhance SEO visibility, ultimately empowering businesses to improve their overall customer engagement strategy.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bing Yes 
Facebook Yes 
Google Business Profile Yes 
Google Cloud Platform Yes 
Google Maps Yes 
Instagram Yes 
MapQuest Yes 
Nuvei Yes 
Pocket Office Yes 
Shopify Yes 
Square POS Yes 
Stripe Yes 
Yahoo Search Yes 

Integrations

Bing No 
Facebook No 
Google Business Profile No 
Google Cloud Platform No 
Google Maps No 
Instagram No 
MapQuest No 
Nuvei No 
Pocket Office No 
Shopify No 
Square POS No 
Stripe No 
Yahoo Search No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Locl

Founded

2019

Country

United States

Website

locl.io

Vendor Details

Company Name

SalesCaptain

Founded

2020

Country

United States

Website

salescaptain.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives