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Description
Deliver the appropriate message at the most opportune moment. By facilitating easier connections for your customers, you ultimately streamline their experience with your business. Our comprehensive messaging platform is tailored to enhance engagement levels significantly. A striking 80% of customers express a preference for interacting with businesses via text messaging. LocalMessages boasts impressive engagement capabilities, enabling customers to reach out to you at their convenience. This flexibility allows you to address customer queries more promptly, thereby increasing your chances of securing additional business. Remarkably, 9 out of 10 text messages are read within just three minutes, positioning it as the fastest and most efficient method for customer interaction. LocalMessages comes equipped with a variety of features, including customizable templates, call tracking, and in-depth analytics, ensuring your business has the tools it needs for effective communication. Never overlook a customer message again; SMS empowers you to respond swiftly to inquiries. Boost your revenue by minimizing the chances of losing clients through appointment confirmations and timely reminders. Ultimately, this proactive approach in customer communication can transform your business interactions.
Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
Integrations
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OneLocal
Founded
2013
Country
Canada
Website
info.onelocal.com/referralmagic
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
