Average Ratings 1 Rating
Average Ratings 1 Rating
Description
LocalImpact is a reputation management platform that helps businesses get more customer reviews and manage them in one place.
Send automated review requests by SMS, email, or direct links to encourage customers to leave reviews on Google and other major platforms. Track new reviews as they come in and respond quickly using AI-assisted replies.
LocalImpact also helps businesses showcase their best reviews. Display reviews on your website with customizable widgets and share them on social media to build trust with potential customers.
By automating review collection and management, LocalImpact helps businesses improve their ratings, strengthen their reputation, and attract more customers online.
Description
Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
CareStack
No
DentiMax
No
Denticon
No
Fusion
No
Google Business Profile
Yes
Hemi
No
Judge.me
No
Kasper
No
Lyftrondata
No
Integrations
Facebook
Yes
CareStack
Yes
DentiMax
Yes
Denticon
Yes
Fusion
Yes
Google Business Profile
No
Hemi
Yes
Judge.me
Yes
Kasper
Yes
Lyftrondata
Yes
Pricing Details
$19/month
Discounts available for multi-location businesses.
Free Trial
Yes
Free Version
No
Pricing Details
No Start Up Fees.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LocalImpact
Founded
2017
Country
Canada
Website
localimpact.com
Vendor Details
Company Name
Swell CX
Founded
2016
Country
United States
Website
www.swellcx.com
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No