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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lobyco is an innovative, modular cloud-based SaaS solution aimed at grocery and consumer-goods retailers, facilitating the creation of contemporary, data-centric customer loyalty programs, promotions, and streamlined checkout processes. This platform allows retailers to oversee customized loyalty schemes, implement targeted promotional strategies, engage customers through gamification (including games, challenges, and rewards), issue digital vouchers, and manage “loyalty wallets” and “loyalty currencies.” Additionally, it provides robust customer segmentation capabilities and real-time offer delivery to enhance engagement. Retailers can also manage promotions across various channels, enabling them to develop campaigns tailored to individual purchase histories, demographics, digital behaviors, and other relevant metrics. Its powerful segmentation tools allow for the easy definition and exportation of customer cohorts for focused communication efforts. For consumers, Lobyco enhances the shopping experience with features such as collaborative shopping lists, digital flyers containing in-app promotions, recipes linked to specific ingredients for effortless meal planning, and even carbon dioxide tracking to encourage environmentally friendly choices. Through its comprehensive suite of tools, Lobyco not only streamlines retail operations but also enriches the overall customer journey.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Tableau No 

Integrations

Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Tableau Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lobyco

Founded

2020

Country

Denmark

Website

www.lobyco.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

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