Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary.
Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions.
LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.
Description
Penelope is an advanced AI receptionist designed to handle calls seamlessly, ensuring that every interaction is qualified and that valuable appointments are scheduled around the clock. Customizable to align with each business's unique tone, greetings, call flows, and qualification standards, Penelope guarantees that every caller enjoys a consistent experience that mirrors the company’s brand. Upon answering immediately on the first ring, it poses only the necessary questions, effectively scheduling meetings or capturing detailed messages as required. With the capability to check real-time calendar slots, confirm appointments, and prevent double-booking or loss of critical instructions, it streamlines the scheduling process. In instances where human intervention is needed, Penelope can effortlessly transfer the caller to the right team member; if none are available, it takes a comprehensive message, sends it right away, and informs the caller about when they can expect a reply. The system is designed with safeguards to maintain conversations within predefined parameters, ensuring the AI does not stray from approved topics, speculate, or divulge any unapproved information. This meticulous design not only enhances efficiency but also fosters a professional relationship between the business and its clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Microsoft Outlook
No
Pricing Details
$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.
Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.
Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.
Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.
Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.
Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Trial
No
Free Version
Yes
Pricing Details
$64.71 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LobbyStack
Founded
2025
Country
Canada
Website
lobbystack.com
Vendor Details
Company Name
Penelope
Country
United States
Website
callpenelope.ai/