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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary. Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions. LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.

Description

Mawidi offers tailored AI solutions for reception and appointment automation in both Arabic and English, specifically designed for service-oriented businesses in Qatar, with its main office located in Doha. The platform features configured workflows for WhatsApp and voice communications that facilitate booking inquiries, manage appointments within Mawidi, and allow for rescheduling, cancellations, and transitions to the business's personnel. For eligible services, QAR deposit payment links can be utilized through a designated company payment account, with payment confirmations sent upon successful transactions. The functionalities available to users depend on their chosen plan, the service providers they connect with, and their overall business configuration. Before activation, it is crucial to confirm the necessary languages, booking guidelines, and escalation procedures. Currently, integration with Google Calendar or Outlook does not generate customer booking events within those respective calendars. Users are encouraged to review the pricing details for the latest terms associated with each plan. Additionally, Mawidi continuously seeks to enhance its offerings based on user feedback and market trends.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
WhatsApp No 

Integrations

Google Calendar No 
Microsoft Outlook No 
WhatsApp Yes 

Pricing Details

$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.

Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.

Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.

Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Trial No 
Free Version Yes 

Pricing Details

$279
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LobbyStack

Founded

2025

Country

Canada

Website

lobbystack.com

Vendor Details

Company Name

Mawidi

Founded

2023

Country

Qatar

Website

mawidi.com/en

Product Features

Product Features

Alternatives

Alternatives

No Alternatives
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