Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
iTouch kiosks represent a groundbreaking approach to self-service touchscreen applications that are easy to implement. At the core of the iTouch offerings is a robust and adaptable universal software that seamlessly integrates with a range of dependable hardware setups. Whether your goal is to grant focused access to your website and other resources or to present various payment methods for online shopping, donations, or other self-directed services, iTouch interactive solutions are versatile and effective tools that can attract users across all demographics. Additionally, the user-friendly online content management system provided by inLighten allows clients to design and schedule impactful digital signage content to display during periods when the kiosk is idle. The iTouch product line not only features several standard hardware configurations but also offers the flexibility to incorporate the iTouch-X Server, enabling the creation of custom kiosks tailored for any unique self-service requirement. This adaptability ensures that businesses can meet diverse customer needs while optimizing user engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
inLighten
Founded
1989
Country
United States
Website
www.inlighten.net
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
No
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes