Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
Facilitate a completely touchless experience for guests with features such as mobile keys, ID verification, seamless payments, and remote support. Additionally, boost your revenue by making amenities readily accessible to guests. Whether you operate a tech-savvy, reception-less establishment or are looking to empower your staff, we provide the tools to create the experience you desire. Offer a sophisticated in-lobby atmosphere that satisfies all check-in requirements, including physical key cards, ID checks, room upgrades, and remote help. By integrating both Kiosk and Mobile options, you can cater to every guest and all aspects of their stay, allowing your team to dedicate more time to enhancing the overall guest experience. The ID verification process is both quick and straightforward, easily completed via Mobile or Kiosk just like other check-in steps. Mobile wallets and credit cards are fully supported, with the design of the payment terminal linked to the property's chosen payment provider. If using Mobile, simply input the card details, making transactions easy for guests as they enjoy a modern and efficient stay. This level of convenience not only improves guest satisfaction but also elevates the overall operational efficiency of your property.
API Access
Has API
No
API Access
Has API
No
Integrations
Crave
No
MapsPeople
No
Mews
No
Shift4
No
Stripe
No
WebRezPro
No
Integrations
Crave
Yes
MapsPeople
Yes
Mews
Yes
Shift4
Yes
Stripe
Yes
WebRezPro
Yes
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
Virdee
Founded
2020
Country
United States
Website
virdee.co
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No