Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
Enhance the experience in your lobby or waiting area by offering top-notch news, sports, music, and lifestyle programming that captivates both customers and clients. By delivering the sports and entertainment that people truly enjoy, you can elevate the overall experience for your patrons. Foster a calming, inspiring, or energizing environment for both clients and employees through uninterrupted, commercial-free background music. Every business stands to gain customer satisfaction and a competitive advantage by incorporating high-quality HDTV in their waiting areas. Additionally, cable and streaming TV services from Sparklight Business can effectively keep employees engaged, informed, and entertained during their breaks, promoting a more vibrant workplace culture. This holistic approach not only improves client interactions but also boosts employee morale, creating a win-win scenario for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Android TV
No
Apple tvOS
No
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
Sparklight Enterprise
Founded
1986
Country
United States
Website
business.sparklight.com/small-business/video
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No