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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.

Description

Enhance the experience in your lobby or waiting area by offering top-notch news, sports, music, and lifestyle programming that captivates both customers and clients. By delivering the sports and entertainment that people truly enjoy, you can elevate the overall experience for your patrons. Foster a calming, inspiring, or energizing environment for both clients and employees through uninterrupted, commercial-free background music. Every business stands to gain customer satisfaction and a competitive advantage by incorporating high-quality HDTV in their waiting areas. Additionally, cable and streaming TV services from Sparklight Business can effectively keep employees engaged, informed, and entertained during their breaks, promoting a more vibrant workplace culture. This holistic approach not only improves client interactions but also boosts employee morale, creating a win-win scenario for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android TV No 
Apple tvOS No 

Integrations

Android TV Yes 
Apple tvOS Yes 

Pricing Details

$70 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fuhr Software

Founded

2004

Country

United States

Website

www.thinkfsi.com

Vendor Details

Company Name

Sparklight Enterprise

Founded

1986

Country

United States

Website

business.sparklight.com/small-business/video

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

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