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Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
Installing a self-check-in kiosk will provide round-the-clock automated reception, thanks to its digital access control system. The entire check-in process can be completed in under a minute without any assistance, and it features an intuitive interface available in multiple languages. With Roommatik's automated access control, guests no longer have to wait at the front desk, ensuring that social distancing measures can be easily observed. By digitizing access control with Roommatik's self-check-in solutions, your establishment can boost its profitability by lowering operational expenses. This system enables a 24/7 reception service while keeping staffing costs to a minimum. Additionally, Roommatik kiosks are equipped with remote capabilities to issue keys from a distance. They seamlessly integrate with electronic locks and property management systems (PMS), enhancing operational efficiency. Drawing from our extensive experience, we have formed robust partnerships with key industry players, allowing Roommatik self-service kiosks to be compatible with leading PMS platforms. This integration not only simplifies the check-in process but also significantly improves guest satisfaction. Ultimately, adopting Roommatik solutions positions your establishment for greater success in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Avantio
No
Cloudbeds
No
Little Hotelier
No
Manager Up
No
MasterYield
No
Mews
No
Newhotel CMS
No
Octorate
No
Oracle Hospitality Reporting and Analytics
No
Protel Booking Engine
No
Integrations
Avantio
Yes
Cloudbeds
Yes
Little Hotelier
Yes
Manager Up
Yes
MasterYield
Yes
Mews
Yes
Newhotel CMS
Yes
Octorate
Yes
Oracle Hospitality Reporting and Analytics
Yes
Protel Booking Engine
Yes
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
Roommatik
Country
Spain
Website
www.roommatik.com/en/
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No