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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.

Description

The LobbyWorks Visitor Management Suite significantly improves your investment in access control and perimeter security by offering a straightforward and efficient method to register, badge, and monitor visitors. It empowers you to produce comprehensive visitor traffic reports while enforcing security policies for visitors and contractors. With its combination of power and flexibility, LobbyWorks is ideally suited for both small single-site applications using the Express Edition and larger regional WAN-based network installations with the Premier Edition. The available system options enable you to customize your visitor management setup to best suit your specific requirements. Registration for visitors is quick and user-friendly, taking place either at a guard station or via an optional self-registration kiosk. Upon a visitor's arrival, LobbyWorks scans their photo ID or business card, promptly verifies if they are expected or have previously accessed the facility, and ensures they are not on any watch list. This streamlined approach not only enhances security but also improves the overall experience for both staff and visitors alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID No 

Integrations

Microsoft Entra ID Yes 

Pricing Details

$70 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fuhr Software

Founded

2004

Country

United States

Website

www.thinkfsi.com

Vendor Details

Company Name

Honeywell

Country

United States

Website

www.security.honeywell.com/product-repository/lobbyworks-vms

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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