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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.

Description

LobbyGuard's visitor management solutions effectively eliminate the vulnerabilities of traditional paper logbooks by ensuring that all visitors, vendors, and contractors undergo thorough screening prior to being allowed access to sensitive areas within your facility. Each visit is meticulously documented, capturing details such as entry and exit times as well as the associated employee host, which facilitates extensive visitor oversight and enhances security on an enterprise level. This system significantly bolsters the physical security of facilities by mitigating risks associated with unauthorized access across various site types. Additionally, it ensures adherence to essential regulatory and IT standards, such as FSMA and ITAR, which pertain to visitor verification, tracking, and maintaining audit readiness. By automating scheduling, alerts, and notifications, LobbyGuard alleviates the challenges and expenses associated with conventional visitor management practices. Impressively, LobbyGuard processes over one million visitor sign-ins weekly across corporate, governmental, and medical institutions globally, showcasing its effectiveness and reliability in diverse environments. Furthermore, the platform provides valuable insights into visitor patterns, enabling organizations to enhance their security protocols continually.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$70 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fuhr Software

Founded

2004

Country

United States

Website

www.thinkfsi.com

Vendor Details

Company Name

LobbyGuard

Founded

2005

Country

United States

Website

www.lobbyguard.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management No 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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