Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
Description
LobbyGuard's visitor management solutions effectively eliminate the vulnerabilities of traditional paper logbooks by ensuring that all visitors, vendors, and contractors undergo thorough screening prior to being allowed access to sensitive areas within your facility. Each visit is meticulously documented, capturing details such as entry and exit times as well as the associated employee host, which facilitates extensive visitor oversight and enhances security on an enterprise level. This system significantly bolsters the physical security of facilities by mitigating risks associated with unauthorized access across various site types. Additionally, it ensures adherence to essential regulatory and IT standards, such as FSMA and ITAR, which pertain to visitor verification, tracking, and maintaining audit readiness. By automating scheduling, alerts, and notifications, LobbyGuard alleviates the challenges and expenses associated with conventional visitor management practices. Impressively, LobbyGuard processes over one million visitor sign-ins weekly across corporate, governmental, and medical institutions globally, showcasing its effectiveness and reliability in diverse environments. Furthermore, the platform provides valuable insights into visitor patterns, enabling organizations to enhance their security protocols continually.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Vendor Details
Company Name
LobbyGuard
Founded
2005
Country
United States
Website
www.lobbyguard.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
No
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes