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Description
Drivers have immediate access to requests, comprehensive passenger information, and communication tools, all conveniently at their fingertips! You can customize your dispatching strategies and oversee accounts and employees across several locations. By harnessing technology, you can enhance your competitive edge in the rapidly changing transportation sector. Transform your Taxi, Delivery, or Service business to enjoy more efficient operations and an improved customer experience. With accessible reporting on jobs, drivers, and accounts, you can make informed decisions with ease. Tailor your dispatching methods, pricing, and filters to operate your business in the most effective manner for your needs. Embracing these advancements will not only streamline your processes but also ensure you stay ahead in a dynamic market.
Description
Spoke Dispatch is a sophisticated platform designed for planning delivery routes and managing dispatch operations, enabling businesses to enhance their delivery efficiency by generating optimal routes automatically from a starting point and a list of destinations, thereby allowing drivers to maximize their deliveries with minimal driving. Once the routes are established, users receive updated estimated arrival times for each stop that change dynamically as deliveries progress, and they have the ability to re-optimize remaining stops to navigate around traffic and adhere to delivery schedules, all while being able to view specific details related to each stop, including special instructions, access codes, and recipient information. The platform excels in facilitating real-time route management and adjustments, enabling teams to fine-tune their plans on the go, mitigate unnecessary detours, and significantly reduce the time spent on daily routes. Additionally, it seamlessly integrates with popular navigation applications, providing drivers with turn-by-turn directions directly through the mobile interface. Both drivers and dispatchers can efficiently collaborate from a unified dashboard, which allows for route assignments, progress tracking, and other essential operational tasks, fostering a more organized and productive delivery process. This comprehensive approach not only streamlines logistics but also enhances communication among team members, ensuring that everyone is aligned and informed throughout the delivery cycle.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Maps
No
Shopify
No
Spoke Route Planner
No
Zapier
No
Integrations
Google Maps
Yes
Shopify
Yes
Spoke Route Planner
Yes
Zapier
Yes
Pricing Details
$20 per user per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LiveryDesk
Country
United States
Website
liverydesk.com
Vendor Details
Company Name
Spoke
Country
United Kingdom
Website
spoke.com/dispatch
Product Features
Courier
Barcode Support
No
Billing & Invoicing
Yes
Compensation Management
No
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
No
Order Entry
Yes
Routing
No
Scheduling
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
Yes
Fuel Management
No
Mileage Tracking
Yes
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
Product Features
Courier
Barcode Support
No
Billing & Invoicing
No
Compensation Management
No
Customer Database
No
Dispatch Management
No
Job Assignment Management
No
Label Printing
No
Order Entry
No
Routing
No
Scheduling
No
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
