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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.

Description

SRE.ai is an innovative automation platform driven by AI, specifically designed for teams developing on Salesforce. It features AI agents that optimize DevOps processes, facilitating key tasks such as continuous integration, continuous deployment, testing, and managing releases. These agents are customizable to align with unique workflows, which aids in speeding up deployments, resolving errors, and conducting thorough release simulations. By seamlessly integrating with existing tools for communication, ticketing, and version control, SRE.ai boosts productivity and simplifies the complexities associated with releases. Additionally, the platform includes essential functionalities like efficient backups and disaster recovery solutions to protect against potential data loss. With its foundation laid by former engineers from Google Research and DeepMind, SRE.ai enjoys the support of prominent investors and is currently honing its focus on the Salesforce ecosystem. Our agents undergo rigorous quality assessments and include measures to prevent inaccuracies. Moreover, users have the flexibility to configure workflow stages to incorporate human oversight, ensuring a balanced approach between automation and human intervention. This adaptability helps teams to work more efficiently and effectively within their development environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
GitLab
Google Cloud Platform
HubSpot CRM
Intercom
Jira
Shopify
Slack
Zendesk

Integrations

Salesforce
GitLab
Google Cloud Platform
HubSpot CRM
Intercom
Jira
Shopify
Slack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LiveX AI

Founded

2023

Country

United States

Website

www.livex.ai/

Vendor Details

Company Name

SRE.ai

Founded

2024

Country

United States

Website

www.sre.ai/

Product Features

Product Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Alternatives

Alternatives

Fin Reviews

Fin

Intercom