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Description
LiveRecover assists online retailers in reclaiming abandoned shopping carts from potential customers. The platform employs live agents who serve as representatives of your brand, engaging with users in a way that enhances both support efficiency and customer satisfaction. These agents function as an integral part of your team, helping to decrease the number of support inquiries while simultaneously elevating the overall customer experience. Users can access in-depth insights into conversations and detailed conversion analytics. Additionally, you can explore performance metrics through Workflows and A/B Testing, as well as track product-specific results and sales generated by our live agents. With the capability to monitor interactions in real time, you can evaluate high-level performance and delve into specifics through comprehensive conversation insights and immediate conversion data. This approach not only retains customers but also fosters loyalty to your brand.
Description
Optilead focuses on providing innovative solutions to recover abandoned shopping carts for online retail platforms. Our advanced software enables businesses to re-engage with potential sales that were lost, utilizing various channels for re-engagement to enhance revenue generation. We employ methods such as phone calls, emails, and SMS to reach out to users who have exited the purchasing process. Our data indicates that this multi-faceted approach is the most effective for remarketing, allowing companies to focus on and target distinct categories of leads. While shopping cart abandonment is a common challenge in e-commerce, Optilead's recovery system empowers businesses to significantly boost their conversion rates by guiding customers back to complete their transactions. What sets Optilead’s software apart is its unique ability to implement a multi-channel strategy, retargeting high-value prospects to turn abandoned carts into successful sales. Moreover, our real-time remarketing technology promptly detects when users leave the site and employs a strategic blend of phone, email, and SMS to facilitate their return. This comprehensive approach ensures that businesses can engage potential customers at the right moment, ultimately increasing their chances of securing lost sales.
API Access
Has API
API Access
Has API
Integrations
Shopify
WooCommerce
CartHook
Convoso
Corefy
Google Tag Manager
Magento
NetSuite
OpenCart
Recharge
Integrations
Shopify
WooCommerce
CartHook
Convoso
Corefy
Google Tag Manager
Magento
NetSuite
OpenCart
Recharge
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LiveRecover
Founded
2018
Country
United States
Website
liverecover.com
Vendor Details
Company Name
Optilead
Founded
2007
Country
United Kingdom
Website
www.optilead.co.uk
Product Features
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management
Product Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management