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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.

Description

Vyro serves as a comprehensive automotive digital retail platform designed specifically for original equipment manufacturers (OEMs), distributors, and multi-brand dealership groups. Unlike tools that cater exclusively to dealers, Vyro brings together the entire online car-buying experience into a single platform, encompassing dealer websites, vehicle configurators, multi-channel lead capture, real-time inventory listings, finance calculators, checkout and payment processes, customer relationship management (CRM), reputation management, and compliant digital experiences that adhere to corporate identity guidelines. Esteemed clients such as Commonwealth Bank of Australia, Lynk & Co, Polestar, and Farizon rely on Vyro across regions including Australia, New Zealand, APAC, and MENA. Vyro's implementation timeline is remarkably swift, going live in just weeks rather than the traditional quarters, effectively replacing the disjointed assortment of website, configurator, finance, and CRM systems that OEMs and importers have typically assembled over the years. With integrated financing options, engaging digital showrooms, and a built-in content management system, automotive brands are empowered to oversee their customer interactions from start to finish, ensuring a seamless and cohesive experience. This innovative approach not only streamlines operations but also enhances customer satisfaction throughout the entire purchasing process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Boost.ai Yes 
Conectys Yes 
DataParser Yes 
Datto RMM Yes 
LivePerson Yes 
Marchex Yes 
Rebotify Yes 
Xplenty Yes 
eKomi Yes 

Integrations

Boost.ai No 
Conectys No 
DataParser No 
Datto RMM No 
LivePerson No 
Marchex No 
Rebotify No 
Xplenty No 
eKomi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LivePerson

Founded

1995

Country

United States

Website

www.livepersonautomotive.com

Vendor Details

Company Name

Vyro

Founded

2021

Country

Australia

Website

vyro.co

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory No 
Parts Management No 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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