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Description
No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.
Description
Welcome to the cutting-edge era of digital automotive retail! With a growing number of customers eager to initiate their car-buying journey online, PrecisePrice offers a seamless way to convert those online interactions into in-person visits at your dealership. This innovative platform stands out as the only digital retail solution capable of integrating with DealerSocket Desking and facilitating the transfer of deals to your DMS. Featuring an intuitive interface, online shoppers can effortlessly customize their payment plans for the ideal vehicle and smoothly transition their negotiated deals to the showroom. The process is further simplified with personalized shortcodes that help convert PrecisePrice users into showroom visitors. By leveraging VIN-specific F&I menus powered by F&I Express, you can ensure transparency and precision during the deal-building phase. Moreover, PrecisePrice automatically syncs deals with Desking, eliminating the need for customers to re-enter their information. Customers will enjoy consistent pricing, whether they are browsing from home or visiting your dealership in person. This integration not only enhances the customer experience but also streamlines dealership operations, fostering a more efficient sales process.
API Access
Has API
API Access
Has API
Integrations
Boost.ai
Conectys
DataParser
Datto RMM
DealerSocket
LivePerson
Marchex
Rebotify
Xplenty
eKomi
Integrations
Boost.ai
Conectys
DataParser
Datto RMM
DealerSocket
LivePerson
Marchex
Rebotify
Xplenty
eKomi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LivePerson
Founded
1995
Country
United States
Website
www.livepersonautomotive.com
Vendor Details
Company Name
DealerSocket
Country
United States
Website
dealersocket.com/products/digital-retail/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking