Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Liveconf serves as a cloud-based video platform that facilitates interoperability among various communication ecosystems. We create a unified video solution that connects disparate systems that typically do not communicate seamlessly. Traditionally, platforms like Skype, Teams, or Google Hangouts lack compatibility with H323 or SIP video conferencing endpoints. Liveconf effectively integrates these technologies, transforming your endpoints into native Skype, Teams, or Google Hangouts systems. With an intuitive user interface, users can effortlessly invite video conferencing systems and external participants through Teams or Outlook. A simple push of a button on Cisco or Polycom equipment makes the process even easier. Additionally, there is a secure lobby in Teams for guests and external video units, while corporate systems can bypass this lobby for a more streamlined experience. Overall, Liveconf enhances video communication by simplifying the connection process across different platforms.
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Pricing Details
$25 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$70 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LiveConf
Founded
2013
Country
United States
Website
www.liveconf.net
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No