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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.

Description

Finleap Connect delivers cloud-based services tailored for banks aiming to modernize their operations. By focusing on fintech solutions, Finleap Connect allows for seamless integration into pre-existing systems through a modular approach. This service enhances data analysis and connects current datasets with advanced machine learning technologies. Notably, the offerings from Finleap Connect have received certification from BaFin. Their emphasis lies in boosting customer engagement while simultaneously minimizing the expenses and complexities associated with financial integration. With a contemporary and secure cloud infrastructure that is BaFin approved, they support partners at every growth phase. Additionally, they provide state-of-the-art data and analytics solutions that leverage connectivity to financial data through machine learning. Finleap Connect enables a "full-stack" capability for brands that prioritize digitally native and mobile-first customer transactions, while their Customer Interaction Layer features modular, branded products designed to facilitate impactful customer engagement. As a result, they equip businesses not only to thrive but also to adapt in an increasingly digital marketplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BSI CRM No 
Kasisto KAI Yes 
Solaris No 
weclapp No 

Integrations

BSI CRM Yes 
Kasisto KAI No 
Solaris Yes 
weclapp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

LiveBank

Country

Poland

Website

livebank24.com

Vendor Details

Company Name

finleap connect

Country

Germany

Website

connect.finleap.com

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

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