Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
Description
SmileID sets a new benchmark in the realm of facial biometric technology. This innovative solution allows for remote identity verification through facial recognition. Adhering to stringent KYC and AML regulations, SmileID ensures compliance while providing a seamless user experience. Its unique interface is compatible across various platforms, including mobile devices, desktops, tablets, and digital kiosks in branch locations, delivering an omnichannel experience to users. Our comprehensive API toolkit is designed to enhance customer experience across all operational channels, regardless of the industry. With services such as Video Identification, Advanced and Qualified Electronic Signatures, and Facial Biometric Authentication, we are revolutionizing the interactions between businesses and their customers. The latest eKYC solutions, driven by Artificial Intelligence and Machine Learning, empower companies in diverse sectors like banking, insurance, and investment services to undergo digital transformation. By streamlining digital customer onboarding processes, organizations can significantly reduce costs while simultaneously providing a distinctive user experience that fosters growth and customer loyalty. Embracing these advancements is essential for companies looking to stay competitive in today's rapidly evolving digital landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Kasisto KAI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Vendor Details
Company Name
Electronic Identification
Country
Spain
Website
www.electronicid.eu/en/solutions/smileid
Product Features
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
No
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
No
Single Sign On
No
Transaction Monitoring
No