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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.

Description

SmileID sets a new benchmark in the realm of facial biometric technology. This innovative solution allows for remote identity verification through facial recognition. Adhering to stringent KYC and AML regulations, SmileID ensures compliance while providing a seamless user experience. Its unique interface is compatible across various platforms, including mobile devices, desktops, tablets, and digital kiosks in branch locations, delivering an omnichannel experience to users. Our comprehensive API toolkit is designed to enhance customer experience across all operational channels, regardless of the industry. With services such as Video Identification, Advanced and Qualified Electronic Signatures, and Facial Biometric Authentication, we are revolutionizing the interactions between businesses and their customers. The latest eKYC solutions, driven by Artificial Intelligence and Machine Learning, empower companies in diverse sectors like banking, insurance, and investment services to undergo digital transformation. By streamlining digital customer onboarding processes, organizations can significantly reduce costs while simultaneously providing a distinctive user experience that fosters growth and customer loyalty. Embracing these advancements is essential for companies looking to stay competitive in today's rapidly evolving digital landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Kasisto KAI Yes 

Integrations

Kasisto KAI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LiveBank

Country

Poland

Website

livebank24.com

Vendor Details

Company Name

Electronic Identification

Country

Spain

Website

www.electronicid.eu/en/solutions/smileid

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

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