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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

LiveAdmins is a leader when it comes to providing live chat software solutions that enhance online visitors experience, customer satisfaction, and the bottom line for businesses of all sizes. Our solutions are available to more than 10 industries and 8 time zones. They are completely customizable and easy to set up. Increase online conversion rates, which in turn increases revenue streams. Improves customer experience online by bridging the gap between businesses and consumers. High-skilled operators and BI-driven software allow you to better understand the needs of your customers.

Description

If you’re interested in a live chat solution but aren’t quite ready to invest in a paid version, then the free edition of My Live Chat is an excellent choice. By simply adding a small piece of HTML code, you can create a floating chat button that seamlessly integrates with your website's design while providing essential functionalities for effective communication with your visitors at no cost. My Live Chat enables you to deliver an instant and pleasant support experience, allowing your customer service representatives to predict what a visitor might say next and efficiently redirect chats to other team members, thereby minimizing resolution times. Moreover, agents can utilize features like canned responses within the live support software, ensuring they provide high-quality answers in real-time. This platform is designed to enhance the capabilities of your sales and support teams through priority tiers, chat transfers, user role management, monitoring, comprehensive reporting, and collaborative team chats, ultimately fostering a more engaged and satisfied customer base. You'll find that with these tools, your team's efficiency and effectiveness in handling customer inquiries will significantly improve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lead Docket Yes 

Integrations

Lead Docket No 

Pricing Details

$25.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LiveAdmins

Founded

2002

Country

United States

Website

www.liveadmins.com

Vendor Details

Company Name

CuteSoft Components

Founded

2003

Website

www.mylivechat.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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