Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LiveAdmins is a leader when it comes to providing live chat software solutions that enhance online visitors experience, customer satisfaction, and the bottom line for businesses of all sizes. Our solutions are available to more than 10 industries and 8 time zones. They are completely customizable and easy to set up. Increase online conversion rates, which in turn increases revenue streams. Improves customer experience online by bridging the gap between businesses and consumers. High-skilled operators and BI-driven software allow you to better understand the needs of your customers.
Description
Offer customers multiple avenues to connect with the business, ensuring comprehensive accessibility. Solutions have been consolidated for user convenience. The app features high-level configurations where nearly all functions within the admin panel and agent console are driven by user roles, allowing administrators to maintain robust control. By integrating diverse interaction channels, the platform facilitates management of various customer queries—be it through chat, email, phone, or offline methods—all in a single location. Additionally, there is an advanced and customizable system for routing incoming requests, which guarantees the systematic allocation of queries to available agents. In today's fast-paced digital landscape, customers reign supreme with significant expectations. While many prefer online shopping for its convenience, they often seek prompt answers to their inquiries, highlighting the importance of effective communication and support in enhancing their shopping experience. Therefore, addressing these needs is crucial for businesses aiming to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Lead Docket
No
Pricing Details
$25.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$9 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LiveAdmins
Founded
2002
Country
United States
Website
www.liveadmins.com
Vendor Details
Company Name
Mioot
Founded
2003
Country
India
Website
www.mioot.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes