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Description
Chatstack stands out as the premier choice for self-hosted PHP live chat software, offering numerous advantages that surpass those of rival live chat platforms. It is designed to be easily integrated into your website, utilizing PHP and MySQL for seamless installation, which is particularly beneficial for users without technical expertise. With its intuitive interface, you can effectively communicate with your customers and swiftly address their inquiries, fostering strong customer relationships. The absence of subscription fees and ongoing monthly costs makes our online chat software an incredibly budget-friendly solution for enhancing customer service on your website. You can fully personalize the live chat widget or optional popup client window, incorporating your brand's logo, color scheme, and customized welcome messages to enhance user engagement. For those seeking a more tailored experience, advanced customization options are available through the modification of template CSS files, allowing for a completely bespoke design. Moreover, Chatstack is compatible with major operating systems, providing dedicated applications for Windows, Mac, and Linux, ensuring that your entire team can access the software effortlessly across all their devices. This flexibility and ease of use make Chatstack an indispensable tool for businesses aiming to improve their online communication strategies.
Description
Since 2005, OCC has been delivering live chat assistance to more than 18,000 websites. For business owners looking to engage with visitors through real-time conversations, OCC's chat support software stands out as the leading solution in live support. By utilizing this software, you can offer your customers and site visitors the personal guidance and expert advice they desire. For more established businesses, the Premium Version unlocks the complete range of OCC features not found in the Free version, such as customizable chat windows, access to chat history, the option to buy additional operators or departments, and real-time language translation capabilities. With OCC Enterprise, you can enjoy an exceptionally competitive pricing model that includes all features, limitless operators, infinite websites, and numerous departments, all while ensuring data security through 256-bit SSL encryption. This makes OCC not only the most affordable option for enterprise-level chat software but also a reliable choice for businesses aiming to enhance customer interaction. Don't miss out on the opportunity to elevate your customer service experience!
API Access
Has API
Yes
API Access
Has API
No
Integrations
MySQL
No
Pricing Details
$149 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$2 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatstack
Country
Australia
Website
www.chatstack.com
Vendor Details
Company Name
Motava
Website
www.onlinechatcenters.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes