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Average Ratings 21 Ratings

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features
design
support

Description

The Live Chat Alternative offers a seamless way for customers to engage in personal voice conversations with your business directly from your website, allowing them to call your phone numbers hassle-free without any software installation. Best of all, these calls are completely free! Unlike traditional LiveChat software, which often comes with hidden expenses such as agent salaries, the Live Chat Alternative leverages your current telephone lines to boost sales without disrupting your team’s daily operations or requiring new hires. We recognize that skilled sales professionals frequently juggle meetings, close deals, and manage a high volume of phone calls throughout their day. Given such busy schedules, it can be challenging for them to remain tethered to a chat console for extended periods. The Live Chat Alternative effectively connects online customers to your sales team’s existing phones, allowing for efficient communication regardless of their location. This innovative solution not only enhances customer service but also streamlines the sales process, making it easier for businesses to thrive in a competitive market.

Description

Utilizing live chat software enhances communication with customers, enabling immediate engagement through web, mobile, and social platforms. In today's landscape, it's essential for businesses to connect with clients at their convenience, particularly when assistance is required. Over the last year, there has been a significant increase in customers turning to messaging and live chat applications for service inquiries. Incorporating live chat into your website facilitates interactions in a manner that aligns with customer comfort, leading to increased purchasing behavior and loyalty. Additionally, integrating live chat goes beyond merely catering to preferences; it also contributes to overall customer satisfaction and experience. Ultimately, this approach can significantly boost a brand's reputation and foster long-lasting relationships with its clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbyte No 
Botmind No 
CloudRadial No 
Dataddo No 
Ikigai No 
LearnUpon No 
LearnWorlds No 
Mailchimp No 
Meya No 
NetSuite No 
NeverBounce No 
Nutshell No 
Quickwork No 
Rivery No 
Securden Unified PAM No 
Stackreaction No 
Vajro No 
Zendesk Guide No 
Zendesk Sunshine No 
Zoho Books No 

Integrations

Airbyte Yes 
Botmind Yes 
CloudRadial Yes 
Dataddo Yes 
Ikigai Yes 
LearnUpon Yes 
LearnWorlds Yes 
Mailchimp Yes 
Meya Yes 
NetSuite Yes 
NeverBounce Yes 
Nutshell Yes 
Quickwork Yes 
Rivery Yes 
Securden Unified PAM Yes 
Stackreaction Yes 
Vajro Yes 
Zendesk Guide Yes 
Zendesk Sunshine Yes 
Zoho Books Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$14.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Live Chat Alternative

Founded

2016

Country

United States

Website

www.livechatalternative.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/service/messaging/live-chat-software/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

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