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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Live Chat Alternative offers a seamless way for customers to engage in personal voice conversations with your business directly from your website, allowing them to call your phone numbers hassle-free without any software installation. Best of all, these calls are completely free! Unlike traditional LiveChat software, which often comes with hidden expenses such as agent salaries, the Live Chat Alternative leverages your current telephone lines to boost sales without disrupting your team’s daily operations or requiring new hires. We recognize that skilled sales professionals frequently juggle meetings, close deals, and manage a high volume of phone calls throughout their day. Given such busy schedules, it can be challenging for them to remain tethered to a chat console for extended periods. The Live Chat Alternative effectively connects online customers to your sales team’s existing phones, allowing for efficient communication regardless of their location. This innovative solution not only enhances customer service but also streamlines the sales process, making it easier for businesses to thrive in a competitive market.

Description

Provide Support Live Chat is an excellent customer support tool. It allows you to instantly assist customers via live chat. You can see their navigation on your website in real-time, guide them, or offer help proactively. Provide Support offers the most reliable live chat service on the market. The company was established in 2003 and has been able to prove its credibility. You can get live chat support from Provide Support: All features included in any plan Unlimited chats Multiple domains support at no extra cost Customizations possible for chat window and chat buttons Embedded and popup chat windows Operators can group together and have unlimited departments Transfer files Chat access restrictions flexible Chat statistics that are powerful Chat agent apps are included in the price Uninterrupted product assistance 24/7

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Google Analytics No 
Honeycommb No 
Joomla! No 
Mailchimp No 
OnPrintShop No 
OpenCart No 
PrestaShop No 
Shopify No 
Squarespace No 
Wix No 
WordPress No 
Zen Cart No 

Integrations

BigCommerce Yes 
Google Analytics Yes 
Honeycommb Yes 
Joomla! Yes 
Mailchimp Yes 
OnPrintShop Yes 
OpenCart Yes 
PrestaShop Yes 
Shopify Yes 
Squarespace Yes 
Wix Yes 
WordPress Yes 
Zen Cart Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$13/month/user
All Provide Support plans come with the same full set of features.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Live Chat Alternative

Founded

2016

Country

United States

Website

www.livechatalternative.com

Vendor Details

Company Name

Provide Support

Founded

2003

Country

United States

Website

www.providesupport.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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