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Average Ratings 1 Rating
Description
LitLingo assesses communications through AI to pinpoint critical language, support users in the moment, and proactively mitigate risks. It can automatically identify non-compliant messages instantly, alerting employees to potentially risky wording or even blocking dangerous communications from being dispatched. By informing team members of potential issues before they create documents, your business is safeguarded against possible risks. The platform offers immediate feedback, expediting training and helping employees who may need extra support. It thoroughly analyzes all communications to gauge your team's dynamics and make necessary adjustments. LitLingo provides real-time, anonymous monitoring of communications to deliver prompt, in-app feedback as required. Moreover, it extracts insights and concepts from text instantly, empowering informed business decisions at scale. Your workforce, clientele, and brand represent your organization’s most valuable resources; therefore, it is crucial to avoid letting a few ill-conceived communications inflict lasting harm on them. With LitLingo, you ensure that your communications remain professional and effective, thereby safeguarding your company's reputation.
Description
Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure DevOps Server
No
BMC Helix Digital Workplace
No
CA Flowdock
No
Datadog
No
GitHub
No
Jira
No
Salesforce
No
ServiceNow
No
Skilling
No
Splunk Cloud Platform
No
Integrations
Azure DevOps Server
Yes
BMC Helix Digital Workplace
Yes
CA Flowdock
Yes
Datadog
Yes
GitHub
Yes
Jira
Yes
Salesforce
Yes
ServiceNow
Yes
Skilling
Yes
Splunk Cloud Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LitLingo
Country
United States
Website
www.litlingo.com
Vendor Details
Company Name
Swish.ai
Founded
2017
Country
Israel
Website
swish.ai/
Product Features
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No