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Description

ListenFirst is trusted by the world's most prominent brands as the leading social analytics solution. We offer a one-stop-shop solution for optimizing social media marketing. ListenFirst was founded in 2012. It has received multiple awards, including the 2020 SIIA CODiE Award, the 2020 Cynopsis Award for Outstanding Data Solutions, the 2020 High Performer Recognition, MarTech Breakthrough Award, and a MarTech Breakthrough Award, for Best Social Media Monitor Software. It is also one of Inc. 500’s fastest-growing companies. ListenFirst was founded in 2012. It is trusted by global brands such as AT&T and Amazon, NBCUniversal and Peloton, and is regularly featured on The Wall Street Journal. Variety, Ad Age and Forbes.

Description

Introducing a groundbreaking decision intelligence platform that empowers business leaders to enhance their decision-making processes. Our Connected Decision Intelligence system, known as CODI, has been meticulously designed by Peak to act as an intelligence layer, bridging the gap between various systems and unlocking the potential of your data like never before. CODI allows for the swift implementation of AI solutions, tapping into the full capabilities of your data through its distinctive full-stack functionalities. It empowers data scientists and engineers to take charge of all facets involved in creating and deploying AI applications, efficiently and on a large scale. By utilizing CODI, AI initiatives evolve from mere trials into fully operational solutions that yield tangible benefits and outcomes. Constructed on a robust enterprise-grade infrastructure, CODI can manage extensive data sets and integrates effortlessly with pre-existing technology ecosystems. Furthermore, it allows for deeper insights and the integration of data sourced from all corners of your organization, ultimately driving improved strategies and performance. This innovative approach ensures that organizations can make informed decisions backed by comprehensive data analysis.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Axis LMS Yes 
MySQL No 
Oracle Cloud Infrastructure No 
PostgreSQL No 
Redshift No 
SQL Server No 
Snowflake No 
UiPath No 

Integrations

Amazon Web Services (AWS) Yes 
Axis LMS No 
MySQL Yes 
Oracle Cloud Infrastructure Yes 
PostgreSQL Yes 
Redshift Yes 
SQL Server Yes 
Snowflake Yes 
UiPath Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ListenFirst

Founded

2012

Country

United States

Website

www.listenfirstmedia.com

Vendor Details

Company Name

Peak

Founded

2014

Country

United Kingdom

Website

peak.ai/our-system/

Product Features

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Data Science

Access Control No 
Advanced Modeling No 
Audit Logs No 
Data Discovery No 
Data Ingestion No 
Data Preparation No 
Data Visualization No 
Model Deployment No 
Reports No 

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